Terms of use

These terms apply to Pass the Ticket (this website), operated by HarperSEO Ltd, company number 08841895.

What we provide

Practice questions and timed practice tests for people preparing for the CITB SMSTS and SSSTS exams. It is a study aid only. We are not CITB, CSCS or a training provider, and we do not issue certificates. To be certified you must attend an approved course and sit the official exam.

No guarantee

We take care to make questions accurate and check them against public HSE and legislation sources, but laws and guidance change. Do not rely on a practice question as legal or safety advice for real work. Passing a practice test does not guarantee you will pass the real exam.

Accuracy and keeping up to date

We write our questions carefully, check them against public HSE guidance and legislation, and review the question bank every month. We still cannot promise they are error free or current. Health and safety rules, guidance and the exams themselves change. Our questions have not been approved by CITB or any training provider, and you should treat them as practice, not as a source of truth.

If a practice answer differs from current law, current HSE guidance or what your approved course teaches, follow the law, the guidance and your course. We correct mistakes when we find them or are told about them, and we may change or remove questions at any time. If you think something is wrong, please use the report link. If a question you relied on turns out to be wrong, contact us and we will put it right, and you can still ask for a refund within 14 days.

Paid access

Full access costs £6.99 for one payment and lasts 30 days from purchase. It does not renew automatically. Access is for you only. Please do not share your access link or copy the question bank.

Immediate access and refunds

Access starts straight after payment. Because you receive digital content immediately, you agree that the standard 14 day cancellation period for digital content does not apply, but we still offer a full refund within 14 days of purchase on request. See the refund policy.

Our content

All questions, explanations and text on this site belong to HarperSEO Ltd. You may use them for your own study. You may not copy, republish or resell them.

Liability

Nothing in these terms limits your statutory rights as a consumer or our liability where the law does not allow it to be limited. Otherwise, we are not liable for loss arising from your use of practice questions as a substitute for proper training.

Changes and law

We may update these terms and will change the date below when we do. These terms are governed by the laws of England and Wales.

Last updated 2026-11-11.